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SASG Control Room

Our International Monitoring Centre is a stand-alone operation operationally managed by a Control Room Manager and overseen by the Managing Director. Key responsibilities of the Monitoring Centre include:

•  Action & respond to alarm activations from all sites that are fitted with monitoring capabilities in accordance with client instructions.

•  Dispatch Patrols and/or Guards to all sites as required or requested.

•  Notify, record and arrange for service to sites that require service/maintenance and other technical response, whether it be from a bureau or direct.

•  Notify and advise bureaus, clients and other relevant personnel of security conditions in accordance with instructions as defined on client files.

•  Enter & maintain all client file data on the monitoring system.

•  Ensure all events and data received is authentic and valid in its event reduction program.

International Monitoring Network

Bureaus and direct clientele have access to our international monitoring network, where they can be connected to monitoring via a range of communication options, each of which can be tailored to meet the site's individual security and cost requirements. In addition to national coverage on standard Dialler lines (PSTN) the monitoring system(ADSW) can also monitor Securitel, Direct Wireless, GSM and IR Fast formats from any mainland capital city and many regional areas throughout Australia and New Zealand.

Monitoring Centre Integrity

SASG's monitoring centre complies with Australian Standard 2201, providing a Grade A1 rating, the highest possible Central Monitoring Station grade. High profile sites such as financial institutions, drug manufacturing and holding premises, weapons holding, consulates and other high risk sites require this standard for their monitoring needs. As a grade A1 monitoring centre, SASG ensures access is restricted to authorised personnel and secured by the appropriate access control systems. With multiple redundancy in power, telecommunications and information systems, we reduce the risk of possible outages by using state of the art backup and emergency equipment.